Search Our Website

Receptionist/Pharmacy Coordinator Primary Hospital/Clinic: Menlo Park We are seeking a Receptionist/Pharmacy Coordinator to join our growing team at our Menlo Park, California, location. The successful candidate will be an upbeat problem-solver with active-listening and superb customer service skills, exhibiting a compassionate and welcoming spirit via phone and in-person. The Receptionist/Pharmacy Coordinator will be able to adapt quickly to unforeseen changes with positivity, patience, and efficiency, supporting clients and fellow team members with care and the highest level of attentiveness. RESPONSIBILITIES: Enthusiastically answer and return phone calls and emails, serving as the first point-of-contact and front-line problem-solver for clients and others Warmly greet and extend hospitality to clients, visitors, and others as each person enters the practice Professionally field and answer questions, directing to the appropriate party as needed for resolution Pleasantly and accurately check patients in upon arrival and out upon discharge Notify appropriate staff of patient arrivals, messages, and emergencies Serve as communication liaison between veterinarians and clients Assist with the process and completion of lab requests/shipments Assist with patient admission and discharge processes Assist with dispensing pharmaceuticals to clients stopping by Assist with entering and reviewing billing invoices Assist with transcribing notes into medical records for doctors Assist with the processing of health certificates Create an inviting atmosphere in the reception area, maintaining visual appeal and cleanliness Utilize practice computer systems and programs to document and update medical records accurately and efficiently Responsible for weekly and quarterly Inventory counts Maintain accurate inventory in HVMS system Order supplies and medications for pharmacy and clinic Maintain appropriate stock inventory levels in pharmacy Manage and maintain order and cleanliness in pharmacy area Other duties as assigned QUALIFICATIONS High School Diploma or GED equivalent with 3+ years full time administrative experience Excellent interpersonal skills with ability to build and maintain relationships internally and externally Superb organizational skills that reflect proven ability to multi-task and own the details Tech-savvy, adaptable to new software and programs Resourceful and collaborative team-player Ability to maintain confidentiality Proficient in Microsoft Office Language Ability — Ability to read, analyze, and interpret general technical procedures. Ability to write/document technical information and general correspondence. Ability to effectively present information and respond to questions from doctors, other staff, and clients. Math Ability — Ability to calculate figures and amounts such as proportions, percentages, and volume. Ability to apply simple math formulas. Reasoning Ability — Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills — To perform this job successfully, an individual should have intermediate computer software knowledge and keyboarding skills. EXPECTATIONS To treat other people with respect and consideration regardless of their status or position. To be dependable and punctual on working hours scheduled and to be willing to stay beyond scheduled hours if needed. To be a self-starter and take the required initiative to perform all tasks successfully. To obtain required knowledge and skills relevant to the job responsibilities. To promote continuous quality of service improvements. To maintain confidentiality with regards to client, doctor, and patient information. To conduct oneself professionally as a representative of Avanti Equine Veterinary Partners, and its network Practices, refraining from inappropriate language and behavior. To constructively communicate progress, problems or other issues requiring attention to the Operations Manager. To offer solutions and demonstrate a positive attitude when dealing with clients, supervisors, doctors, owners, and other team members. To maintain a professional appearance and a courteous attitude. To contribute to the overall team by utilizing your skills and knowledge to achieve performance excellence. WORK ENVIRONMENT The work environment/conditions characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Majority of time is spent in the office area, but some also out in the barns of the hospital. Limited exposure to blood, body fluids, or tissues. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to sit for long periods of time; walk and stand regularly. Able to speak frequently. Repetitive use of hands and fingers. Must be able to sit in front of a computer for long periods of time. Must be able to physically operate the equipment used for the job. Physical demand requirements are in keeping of those for sedentary work. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. DETAILS/BENEFITS Full-time, hourly position — $20-$26 per hour Paid vacation and holidays Health, dental, vision, life, and disability insurance 401(k) with company match and more! Back to Careers... TO APPLY: Please email your cover letter and resume to Human Resources... EMAIL RESUME TO LEARN MORE: Please email your inquiry to Human Resources... EMAIL QUESTIONS Steinbeck Peninsula Equine Clinics provides world-class equine healthcare. Our state-of-the-art hospitals, outpatient clinics and mobile services offer preventive, diagnostic, therapeutic and treatment services, in addition to medicine and surgery. We continue to expand our range of services, keeping pace with technology by acquiring leading-edge equipment and expertise. At Steinbeck Peninsula Equine Clinics, our core values focus on consideration for our clients, colleagues, and fellow team members. We cultivate collaboration by clearly communicating with clients, caregivers, and colleagues, respecting referring veterinarians and encouraging our own team members to engage in dialogue that fosters professional growth and personal work-life balance. We are fueled by and embody compassion in every interaction with our equine patients, as well as with all the people concerned and invested in their wellbeing. Steinbeck Peninsula Equine Clinics is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. >

Consultation Our staff is at your disposal in the Bay Area — from San Francisco to Monterey — 24/7/365. Board-certified specialists are available for diagnostic consultations, evaluations and/or critical interventions. Our specialists offer expertise in internal medicine, surgery, diagnostic imaging, equine sports medicine and rehabilitation, lameness, epidemiology, nutrition, reproduction, dentistry and a wide variety of therapeutic modalities. Emergency, Specialist and Second Opinion Consultations We know that personality fit, communication style and trust are all important factors in selecting the right equine healthcare providers. But there may be times when your primary care veterinarian cannot respond in an emergency, when you wish to consult a specialist, or seek a second opinion. In those situations, we will always respect your relationship with your regular primary care veterinarian, extending professional courtesy when you ask us to collaborate. We Partner Respectfully with Professional Colleagues We sincerely value our relationships with referring veterinarians, trainers and other equine professionals. When we are called upon to consult, we will always respect and honor your relationship with your client, we’ll keep you informed on every case, and appreciate any feedback you wish to share. >

Surgery Specialists on our team of staff veterinarians include Diplomates of the American College of Veterinary Surgery (DACVS). The hospitals at both of our facilities — in Salinas and Menlo Park — are equipped with state-of-the-art surgical suites. Open 24/7 – 365 days/year, our hospitals provide round-the-clock care tailored to each patient's individual needs, with veterinarians onsite at all times. Our outpatient clinics are ideal for minimally-invasive procedures, providing added safety and equipment not available in the field. Outpatient surgeries include complex dental procedures, laser mass removals and other standing surgeries. Surgical patients are always sent home w ith complete post-surgical care instructions. Emergency Surgery A surgeon and anesthetist are always on-call for emergency surgery, from colic to fractures. Our in-house labs can provide results in minutes for critical cases, rather than the overnight waits typical when using outside labs. We understand that emergency situations can be extremely stressful. Our knowledgable and compassionate staff will do their utmost to help you make informed decisions. Elective Surgery Common elective procedures include upper airway surgery, mass removal, laparoscopy, urogenital surgery, castration (regular and cryptorchid), as well as many others. Minimally-invasive laparoscopic-assisted techniques may be employed for procedures such as ovariectomy, cryptorchid testical removal or abdominal exploratory surgery. When general anesthesia is required, horses are dropped off the day prior for a presurgical/anesthetic assessment, and are discharged to go home when they are ready. > Find more information about surgery in the Resources section of our website...

Stephanie Hibbits DVM, DACVS Primary Clinic: Salinas Stephanie was born and raised on her family’s cattle ranch in the foothills outside of Yosemite. She grew up riding ranch horses, doing some barrel racing, and team penning with her family. Growing up around animals, Stephanie decided she wanted to be a veterinarian at a young age, even after watching a veterinarian do a C-section on one of her dad’s cows when she was only 5-years old. Board certified in Veterinary Surgery, Stephanie’s professional interests are lameness, soft tissue and orthopedic surgery, as well as emergency/critical care medicine and surgery. ​ When not working, Steph can be found enjoying outdoor sports, such as snow and water skiing, cycling, and hiking with her husband Gregg and son Ronan, as well as being a sports mom to Ronan’s many athletic endeavors. ​ Background: 2013 joined SCEC ​ 2010-2013 Central/Southern California, relief surgery and ambulatory services at various equine practices ​ 2007-2010 Pioneer Equine Hospital, Oakdale, CA, Associate Surgeon ​ 2007-2008 UC Davis Veterinary Medical Teaching Hospital, After-hours Emergency/Critical Care Surgeon ​ 2007 Board Certified in Large Animal Surgery with the American College of Veterinary Surgeons ​ 2006-2007 Peterson & Smith Equine Hospital, Ocala, FL, Staff Emergency & Critical Care Surgeon/Clinician ​ 2003-2006 Peterson & Smith Equine Hospital, Ocala, FL, Equine Surgical Residency ​ 2002-2003 Oregon State University College of Veterinary Medicine, Large Animal Surgery Fellowship ​ 2001-2002 Arizona Equine Medical & Surgical Centre, Equine Medicine & Surgery Internship ​ 2001 UC Davis, Doctorate of Veterinary Medicine ​ 1996 UC Davis, BS Biology Back to Veterinarians... >

Nicki Hansen Salinas Office Team Nicki was born and raised in Salinas. She started working at PenEq in 2018, after 20 years in the beauty industry. Everything seemed completely new, but she enjoys learning new things everyday, helping clients, and says that the very best part is making daily visits to our patients. Her “someday” goal is to actually get on a horse! Nicki's loves are her two boys, Casey and Aaron, her husband Pete, and her two dogs, Lola and Milly. Her favorite things in life to do are watching her son Aaron play football, spending summers on the lake waterskiing and wakeboarding, and being with good friends and family. Nicki also loves to bake and has a side business making custom sugar cookies. Back to Office Staff... >

Sunshine Silva Back to Veterinary/Pharmacy Staff... Veterinary Technician Primary Location: Salinas ​ Sunshine grew up in Prunedale, CA. In her spare time, Sunshine enjoys spending time with her family, camping, riding her horses and traveling. Sunshine enjoys being part of the Steinbeck Peninsula Equine Clinics team because it is her passion to work closely with animals.​ • 2014 joined SCEC • 2010-2013 Toro Park Animal Hospital, Technician • 2000 Bryman College, Dental Assisting • Back to Veterinary/Pharmacy Staff... >

Andrea Bushlow Back to Veterinary/Pharmacy Staff... Veterinary Assistant Primary Location: Salinas ​ Andrea Bushlow grew up in the Monterey/Carmel area and has been riding horses since she was 7 years old, starting in the Hunter/Jumper discipline and moving into ranch riding and then into eventing. Horses have always been her passion. Her parents thought it would be a phase, but it seems to have stuck. When Andrea was younger, she had always wanted to become a veterinarian... but then “life happened” and she pursued other careers, in education, mortgages, and managing a Starbucks, all while earning a Bachelor’s degree in Business from the University of Phoenix (online) and working with horses. Andrea has trained horses in the Central Valley, worked for her old trainer (Samantha Scanlan) in the Carmel Valley, and managed horses for local Olympic Eventer Lauren Billys Shady. Her favorite part of the job is the daily care and the related details including grooming, basic health care, and knowing every inch of the horses for which she is responsible. Andrea traveled nationally and internationally with Lauren and accompanied her horse Castle Larchfield Purdy (“Purdy”) from Carmel Valley to Aachen, Germany, and on to Tokyo for the 2020 Olympics. She got to know some of the local veterinarians quite well, including Dr. Laramie Winfield of Steinbeck Peninsula Equine Clinics, who encouraged her to apply for her current role as a Veterinary Assistant at SPEC. Andrea is also pursuing certification in Equine Massage. When Andrea is not working with horses, she can be found doing barn chores at the property she manages or riding a horse, there, named Olin. She says, “Olin is basically a giant puppy dog. His background is in Eventing and he’s letting me have fun experiencing cross-country — and we both pretend to like dressage.” Andrea has a white, 8.5-lb dog named Cookie who has been with her through all of life’s twists and turns since she traded a month of pasture for her when she was just a pup. Andrea also loves hiking and walking Carmel Beach, traveling, and exploring new places. >

Kate Brown Back to Veterinary/Pharmacy Staff... Pharmacy Assistant Primary Location: Salinas ​ Kate was born and raised in Salinas, and has had a love for animals since she can remember. She began working at a veterinary hospital right out of high school. After a few years there, she left to pursue a career in accounting and attend college. After working for almost nine years in the accounting field, Kate was offered an opportunity to work with animals again at Steinbeck, and she could not say no! Kate enjoys spending time with her husband and children, traveling and running. >

Back to News/Events... Join us via Zoom for: A Free Virtual Equine Education Event Thursday, April 1, 2021, 6:30 pm Equine Herpes Myeloencephalopathy Join us from the comfort of your home (via Zoom) on Thursday, April 1st. Dr. Nora Grenager will give an educational presentation to share important information with you about the clinical signs, prognosis, treatment and prevention of this contagious and potentially serious equine disease. ​ You'll find details below for joining this presentation via Zoom — on your computer, phone or other mobile device. We look forward to seeing you on Thursday, April 1st! Join on your computer: If you don't already have Zoom, please use the button below to download the application early, so you can join the live event on time. Meeting ID: 828 8212 3382 Passcode: 209832 JOIN ON COMPUTER Be sure to turn up your sound! Join on your phone or mobile device: Meeting ID: 828 8212 3382 Passcode: 209832 FIND YOUR LOCAL NUMBER One tap mobile: +14086380968,,82882123382#,,,,*209832# US (San Jose) +16699006833,,82882123382#,,,,*209832# US (San Jose) Dial by your location: +1 408 638 0968 US (San Jose) +1 669 900 6833 US (San Jose) +1 253 215 8782 US (Tacoma) +1 346 248 7799 US (Houston) +1 312 626 6799 US (Chicago) +1 646 876 9923 US (New York) +1 301 715 8592 US (Washington DC) >

Community Education Seminars and Events We often host educational seminars for clients and community members and participate in community events. Join our email list , check the News/Events section of this website or watch our Facebook Page for upcoming seminars and events. If your school or community group is hosting an event in which you'd like us to participate, please email us with details. Volunteer Opportunities Opportunities for volunteers (18 and older) are sometimes available. If you'd like to learn more about volunteer opportunities at our clinics, please email us and tell us about yourself, your equine experience, your interests and which of our clinics is most convenient to your location. Educational Resources The Resources section of this website offers a wide variety of articles on equine health issues, authored by our veterinarians, as well as other great educational materials including a downloadable Activity/Coloring Page for Kids . > Check out all the educational articles and information in the Resources section of this website...

Sports Medicine & Rehabilitation Specialists on team of staff veterinarians include Diplomates of the American College of Veterinary Sports Medicine & Rehabilitation (DACVSMR) who focus on addressing the unique physical challenges of sport horses and other equine athletes engaged in activities such as racing, roping, dressage, jumping, eventing, endurance and polo. We advocate for the optimized health, improved performance and injury prevention that can be achieved through proactive, specialized veterinary services, such as in-depth physical examinations that include biomechanics, whole body musculoskeletal analyses, exercise physiology and sport-specific strengthening programs. We can help you create a health and wellness centered training plan designed to reduce setbacks in competition schedules. Our specialists also support equine athletes with comprehensive lameness assessment and interventions including the latest diagnostic imaging , therapeutic modalities and rehabilitation techniques to help them recover from injuries and maintain peak performance. > Find more information about sports medicine and rehabilitation in the Resources section of our website...

Haley Palmer DVM Primary Location: Salinas 2023-2024 Intern Haley grew up in Aptos, where she decided to be a veterinarian when she was just 5 years old. She grew up riding horses and ponies and got her very own first horse, Poet, when she was 10. Poet was a driving force in Haley’s ultimate pursuit of a career in equine medicine, as they had dealt with many ”mystery lamenesses” throughout their time together. Watching the veterinarians perform lameness exams and specialized imaging and diagnostics, as well as the efforts Haley and Poet spent on physical therapy and recovery, fueled her interest in orthopedics, sports medicine, and rehabilitation. Haley earned her Bachelors in Animal Science and her Doctorate in Veterinary Medicine (DVM) at UC Davis. She is also certified in Veterinary Medical Acupuncture. Along the way, she worked with racehorses at the California Animal Health and Food Safety Laboratory, helping with studies to advance our understanding of drug pharmacology in horses and improve racehorse welfare. Dr. Palmer is considering pursuing a Residency in Sports Medicine and Rehabilitation. She’s also interested in doing research, particularly on musculoskeletal issues like laminitis. Haley currently has a 5-year-old Shagya Arabian mare named Gemma, who she is training under saddle with the goal of doing dressage, jumping, and trail riding — for fun, not competitively. She also has four very beloved dogs who live at home with her family. When not working, Haley can be found at the barn spending time with her horse, and also loves traveling and exploring new places, baking, drawing/painting, and hanging out with her family and friends. Back to Veterinarians... >